Spur spotted a pickup-only item sitting under the "Items to be Shipped" header in the cart
What this run
has verified.
Spur's Functional Testing agent searched for a pickup-only item by SKU, added it to the cart, and navigated through to verify the shipping restrictions were correctly displayed. They were and it also caught that the item was placed under the wrong section header.
Cart accuracy
Pickup-only items displaying under the correct section header in the cart.
Shipping logic
Delivery restrictions surfacing clearly for restricted products.
UI consistency
Section labels and item-level labels telling the same story.
Checkout confidence
Customers reaching the cart without conflicting information.
Compare
The customer's live site,
captured by
Spur
during the run.
Before
After
Failure reason: The SodaStream Carbonator Cylinder, a pickup-only item that the cart itself labels "Not Available to be Shipped", was listed under a section header reading "Items to be Shipped," so two labels on the same screen directly contradicted each other and left the customer unsure whether the item would actually be delivered.
What this
one catch saved.
3hrs
Dev time saved
Shipped, this surfaces as a confusing support ticket, a customer asking whether their item is actually going to be delivered or not.
Confusing
Customer experience
A customer who adds a pickup-only item and then sees it listed under "Items to be Shipped" has a legitimate reason to pause. That moment of doubt right before checkout is exactly when people abandon their cart.
2hrs
Manual QA time
Catching this manually means adding a pickup-only item to the cart and reading the full cart page carefully enough to notice that the section header doesn't match the item-level label.
The actual test
in
UI/UX bug
A 2-step cart and pickup validation test on a website checkout. Spur searched for a pickup-only SKU, added it to the cart, and verified that shipping was correctly blocked for that item. Both steps passed and along the way it flagged a cart UI inconsistency that would leave a real customer second-guessing whether their order was handled correctly.
Add a pickup-only item, SKU 211377 to the cart
Check that shipping is not available for the pickup-only item in the cart or evaluator
Site Merchandising
Site Merchandising
Checkout Interactions
Accessibility
Payment
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Checkout
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