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Bug Book — Docusign

Spur flagged four UI issues on Docusign's Brazilian pricing page in a single pass

Cut-off text, misaligned icons, clashing button styles, and an oversized location banner eating up the screen, none of them critical on their own, but together they make the page feel unpolished to anyone trying to evaluate a paid plan.

TYPE OF TEST

UI/UX

AGENTS USED

UI/UX Testing

SEVERITY

High

What this run

has verified.

Spur's UI/UX agent scrolled through Docusign's Brazilian pricing page top to bottom, flagging anything that looked off. It came back with four issues, from truncated feature text to inconsistent button styling.

Visual consistency

UI elements following a unified design language across the page.

Typography integrity

Text rendering correctly without truncation or overflow.

Layout accuracy

Icons, buttons, and banners at the correct size and position.

Trust signal

A pricing page polished to support a confident purchase decision.

Compare

The customer's live site,

captured by

Spur

during the run.

You're a sharp-eyed UI/UX tester who instinctively spots design flaws and usability issues

1 - Step failed

What this

one catch saved.

6hrs

Dev time saved

Shipped, these issues get reported one at a time through customer feedback or design reviews, each one a separate ticket, a separate fix, a separate round of checking it didn't break anything else.

Polished

Customer experience

A pricing page is where buying decisions happen. Four small rough edges on that page add up to a product that feels less trustworthy than it is.

5hrs

Manual QA time

Catching all four manually means someone sitting with the page long enough to notice misaligned icons, read truncated strings, and compare button styles, the kind of detail that gets missed in a quick sign-off.

The actual test

in

UI/UX Inconsistencies

A single-step UI/UX audit of Docusign's international pricing page. Spur scrolled the full page as a real user would and surfaced every visual inconsistency it found, flagging four separate issues ranging from layout problems to broken typography hierarchy.