Bug Book
← Current Breakdown

Afternoon time slots don’t appear when selected

Type of Test

Checkout

Interactions

Agents used

AI Feature Testing
AI Feature Testing

Bug Impact Potential

High - Blocks users from completing ticket purchase for afternoon time slots. This directly impacts revenue for one of the most popular time periods at Top of the Rock, causing potential loss of sales and customer frustration.

Rockefeller Center Release Site
Connected
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After

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Rockefeller Center Release Site
Connected
Rockefeller Center Release Site
Connected

Step the Agent Failed on:

  • 13 select the afternoon tab, make sure the table slides down to afternoon times, select a random afternoon time-slot

Metrics Achieved

Spur was responsible for:

Platform: Web Browser
Website: Rockefeller Center
Test Type: E2E Purchase Flow

Test Failed
Test Warning
Test Success

End-to-end checkout Flow

Full Test That Was Run:

Test Failed

The test identified a critical UI interaction bug where clicking the "Afternoon" tab fails to update the displayed time slots. The time slot selector continues to show morning times (8:00 AM - 9:10 AM) instead of transitioning to afternoon slots. This appears to be a JavaScript event handler or state management issue where the tab click event is not properly triggering the time slot data refresh. This blocks users from selecting afternoon visit times, which are typically high-demand slots.

Test Successed

The test identified a critical UI interaction bug where clicking the "Afternoon" tab fails to update the displayed time slots. The time slot selector continues to show morning times (8:00 AM - 9:10 AM) instead of transitioning to afternoon slots. This appears to be a JavaScript event handler or state management issue where the tab click event is not properly triggering the time slot data refresh. This blocks users from selecting afternoon visit times, which are typically high-demand slots.

  • 1 Close any privacy policy or other popups that are on the homepage
  • 2 click buy tickets
  • 3 if top of the rocks is not selected on the left, select it
  • 4 select buy tickets for general admission
  • 5 select a random amount of each type of ticket (adult, child, senior) up to 5 each
  • 6 ensure that the price displayed changes with each change of ticket amounts
  • 7 press continue
  • 8 close out of any popup requests to upgrade
  • 9 Scroll down to the calendar, select a random calendar date
  • 10 move forward 1 month on the calendar, select another random date
  • 11 wait for the time slots to load
  • 12 select a random morning timeslot
  • 13 select the afternoon tab, make sure the table slides down to afternoon times, select a random afternoon time-slot
  • 14 move to the eveneing tab, make sure the table slides down to afternoon times, select a random evening time-slot
  • 15 press checkout on the mini cart
  • 16 enter first name:"roman", last name "testing", email "roman@bighuman.com", mobile number "123456789", credit card number "4111111111111111", exp date:any date in future, security code "333", billing address "89 Main Street", city "New York", state "NY",zip code "89000", country "United States"
  • 17 accept terms and conditions
  • 18 click on confirm order, wait for the app
  • 19 confirm an order confirmation page

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Device: Pixel 4a
Android Version: 35
User Type: Tobacco Member
Test Result: Failed at step 5 - Points display configuration error

AI Feature Testing

Afternoon time slots don’t appear when selected

See Full Test

Platform: Web Browser
Website: Rockefeller Center
Test Type: E2E Purchase Flow

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  • Prevented over $400k in lost sales
  • Saved 21 hours in dev time on the bug
  • Automated 21 hours in dev time on the bug
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