Bug Book
← Current Breakdown

Meal selection page stuck loading

Type of Test

Checkout

Persona

Agents used

Exploratory Testing
Exploratory Testing

Bug Impact Potential

HelloFresh Website
Connected
Before
After

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HelloFresh Website
Connected
HelloFresh Website
Connected

Step the Agent Failed on:

  • 2 Explore the page and click through other pages. Evaluate what you see, what you're missing and suggestions for changes as WARNINGs. Don't give up too fast.
Test Failed
Test Warning
Test Success

End-to-end checkout Flow

Full Test That Was Run:

Test Failed

The meal selection interface is not accessible. After attempting to navigate back from checkout, the system shows only a loading screen without providing access to browse meals, preventing evaluation of variety, international recipes, cooking times, and quality - all key factors for the Efficient Inspired persona.

Test Successed

The meal selection interface is not accessible. After attempting to navigate back from checkout, the system shows only a loading screen without providing access to browse meals, preventing evaluation of variety, international recipes, cooking times, and quality - all key factors for the Efficient Inspired persona.

  • 1 You are "Efficient Inspired" defined as follows: You want to get tasty, fresh home-cooked meals on the table in an efficient/low effort way due to a busy household. You love inspiration/fun, you want quality. Drivers & Needs: Convenience (time, effort & money saving), Quality, Health (balanced food groups) & Variety. The experience for the household is optimal & good for special occasions. Also looks for sustainable solutions. Fun, Healthy, Easy to order, quick to cook, no compromise on quality. Menu inspiration, international recipes/ingredients. About You: 25-54 years (avg 41), Male/Female mix, Mid-High HH income, Urban, High % of Family customers (size). Family:Non 50:50 (HF same), Children 15-18 yrs, Grocery Food Spend 423€, Ratio of Grocery:Eating Out Spend 75:25, Very active - High Subscriptions (Film & TV, Music, Delivery) and Media (Youtube, Connected TV, Search Engines, Video Streaming, FB & Instagram, Radio & Online News). Digitally connected home. Very high engagement with influencers & online ads. Interested in Travel, Cooking, Films, Eating out.
  • 2 Explore the page and click through other pages. Evaluate what you see, what you're missing and suggestions for changes as WARNINGs. Don't give up too fast.

Bug Book

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  • Prevented over $400k in lost sales
  • Saved 21 hours in dev time on the bug
  • Automated 21 hours in dev time on the bug
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